DineEase — Guest Dining Reservations & QR Menus for Hotels
Guests pick your hotel, verify their room, browse each restaurant and its menu, and book a table by date, time, party size, and duration — then get a QR confirmation to show at the door. Bilingual English/Arabic with full RTL, dark and light themes, and every screen feature-flagged per property.
Bilingual EN/AR with RTL · QR confirmations · feature-flagged per property
Fewer no-shows
Room-verified bookings with a clear date, time, party size, and duration — plus a QR confirmation the guest carries to the door — replace guesswork at the host stand.
A zero-friction guest journey
No app to download and no account to create. The guest opens a link, picks a language, verifies their room, and books — a handful of taps from welcome to QR receipt.
Every restaurant in one place
A per-hotel directory puts all your outlets — and their menus — behind one guest experience, so a family can move from the fine-dining room to the all-day café without changing tools.
An Arabic-native guest experience
Arabic is a first-class language, not an afterthought: the whole journey renders right-to-left with a per-guest EN/ع switch, so Gulf guests read menus and confirmations the way they expect.
An interface built for daily operations
Illustrative interface preview — sample data shown.
In-stay dining still runs on phone calls and paper menus
A hotel with more than one restaurant asks its guests to work the room the hard way: call the operator, get transferred to the outlet, hope someone picks up, describe the menu over the phone, and give a room number that nobody verifies. Guests who do not speak the front desk's language guess, and walk-ins turn into a queue at the host stand. The F&B team, meanwhile, has no clean record of who is coming, for how many, or for how long — so tables sit empty while guests are turned away.
DineEase replaces that with one guest-facing journey. Because bookings are tied to a verified room and captured with a date, time, party size, and duration, the host stand knows exactly who is expected — and the guest arrives with a QR confirmation instead of an argument.
A dining experience guests actually finish
The whole thing is a link, not a download. A guest opens it, chooses English or Arabic, verifies their room in one step, browses your outlets and their menus, and books a table — arriving at a confirmation screen with a QR receipt. Nothing on the screen is fixed: whether a menu shows, whether prices appear, whether a single-restaurant hotel skips the directory, and whether a family can pre-assign dishes are all flags you set per property, so the same product fits a lobby tablet at a boutique hotel and a full directory at a resort.
Modules & features
Guest booking journey
The end-to-end guest flow — from a welcome screen to a QR reservation receipt — that a hotel guest completes in the browser with no app.
- Welcome screen and a language choice (English or Arabic) persisted to a cookie
- Select your hotel, then verify your room by number plus one credential — date of birth, departure date, or last name
- Browse the restaurant directory for your hotel and open any restaurant with its menu
- Reserve a table by date, time, party size, and duration
- Receive a confirmation screen with a QR receipt for the booking
- Optional per-guest meal rows so a family can be named and pre-assigned dishes when a restaurant enables it
Menus & restaurant directory
A per-hotel directory of restaurants, each with a menu that can be built as structured items, a single image, or a PDF — with prices and dietary tags shown only where enabled.
- A directory that lists the restaurants belonging to each hotel
- Menus built three ways — structured items, an uploaded image, or a PDF
- Structured items carry a description, an optional image, and dietary or allergen tags shown as localized badges
- Showing the menu, and showing item prices, are each feature-flagged — prices can be hidden entirely
- Single-restaurant bypass sends a guest straight to the outlet when a hotel has just one — ideal for a lobby tablet
Configuration & localization
A feature-flag engine resolves every guest-facing behavior per restaurant, hotel, and organization — with English/Arabic, RTL, and dark or light themes throughout.
- Feature-flag engine resolving settings RESTAURANT → HOTEL → ORG → PLATFORM, so two hotels or even two restaurants can behave differently
- Set a house default at the organization level, then override only where a specific hotel or restaurant needs it
- Full English and Arabic with right-to-left layout and a per-guest EN/ع switch in the header
- Dark and light theme across the guest journey
- Pricing display is an optional, off-by-default switch — amounts shown are recorded as payable at the venue, and there is no checkout
Built for
Works with
Frequently asked questions
Complete the suite
Give your guests a dining journey worth finishing
See DineEase running for a hotel like yours — the room-verified guest journey, per-property menus, and QR confirmations, bilingual English and Arabic with RTL. Book a demo or reach us on WhatsApp.